Contract Manager (Repairs & Maintenance)

We have an exciting opportunity for a Contract Manager to join our In-House Maintenance team, helping deliver a high-quality repairs service to our tenant's homes. This is a fantastic opportunity for an experienced and knowledgeable maintenance professional who is passionate about ensuring we can provide safe and affordable homes in our community. Utilising your contract management skills and financial acumen, you'll manage responsive maintenance, void, damp and mould and disrepair works and services, ensuring they are delivered in a timely, cost effective, customer focused and safe manner. You'll be accountable for operational management of multiple contracts and projects, being mindful of annual budgets and revenue projects whilst building strong professional relationships with colleagues across the organisation, including finance and procurement. As well as managing sub-contractors, you'll also lead and manage the performance and development of a team of Void Supervisors, providing coaching and other development support as required.

• A relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance related contract management.
• Experience of compliance legislation and strong knowledge of contract law, specifically NHF contracts and the use of NHF rates in an operational environment.
• Experience of managing and meeting social housing KPI's and SLA's.
• People management experience, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.
  
  Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.