Contract Owner

You will work closely on a small, dynamic team where you'll be the key point of contact for technical leads, internal and external stakeholders. You will work closely and collaboratively with internal finance, commercial and technical departments to achieve the efficient delivery of business objectives.
You will be responsible for managing the contract life cycle, arranging and leading regular supplier reviews to discuss improvements and monitor supplier performance. You will encourage innovation from suppliers, exploring new products or services that would benefit the organisation’s productivity as well as prove value for money.
Responsibilities
Your responsibilities will include but will not be limited to:
+ Managing the day to day running of the supplier contract. This will include monitoring contracts and supplier performance and having regular dialogue with suppliers to ensure standards are maintained or service failures rectified.
+ Developing a sound working relationship with the Supplier which fosters innovation and continuous improvement.
+ Engaging with the Commercial Advisor within the Commercial Directorate where there is a requirement to vary or extend a contract.
+ Considering the forward strategy for the business requirement to determine if the existing contract(s) will remain fit for purpose or whether alternative commercial activity is required.
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’., We'll assess you against these behaviours during the selection process:
+ Communicating and Influencing
+ Leadership

Technical skills
We'll assess you against these technical skills during the selection process:
+ SFIA - Contract Management (ITCM) - Level 5
+ SFIA - Relationship Management (RLMT) - Level 4, Interviews will be held week commencing Monday 14th October 2024.
This interview will be conducted via a video interview. Further details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
The selection process will be designed specifically for the role. As a result, your assessment will include:
+ An interview.
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application or used during interview is truthful and factually accurate. Applications may be rejected if plagiarism is detected. Examples of plagiarism can include presenting the ideas and experiences of others, or concepts generated by artificial intelligence, as your own.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Are you someone who has a natural approach to building successful working relationships to deliver results?
Do you have excellent organisational and contract management skills?
Would you say you are a self-driven and motivated individual who enjoys working in a fast-paced environment?
If so, we’d love to hear from you!
This is a fantastic opportunity for a suitable individual to gain further contract management experience by managing high value/business critical contracts., You will have strong decision-making skills and be confident and aware of commercial policy and procedures. You’ll have outstanding relationship management and contract management skills and be enthusiastic in your approach using your initiative to reach out and build your network. With excellent communication skills in varying circumstances, you will have the ability to tailor this to your audience.
You will be required to work in a fast-paced environment and therefore strong organisational skills with the ability to prioritise your workload are important to this role. Working diligently & effectively alongside key internal & external stakeholders to achieve objectives ensuring delivery against key measures to ensure value for money.
We need someone with a sound working knowledge of Microsoft Office software, in particular Excel and Word and a keen willingness to learn. SAP training will be provided, and the successful candidate will be willing to work towards CIPFA Contract Management., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be asked to complete a CV and personal statement (1000 word). Further details around what this will entail are listed on the application form.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:
• Experience of procurement and contract management.
• Employing commercial awareness.
• Experience of building effective working relationships with a wide range of stakeholders and how you maintained these relationships.
• Excellent communication skills, both oral and in writing, with the ability to adapt your delivery to suit a wide variety of audiences.

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.
To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

Alongside your salary of £32,603, Driver and Vehicle Licensing Agency contributes £9,445 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:
+ Best in class learning and development tailored to your role.
+ An environment with flexible working options where we encourage a great work-life balance.
+ A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
+ Generous employer contribution of 28.97%, depending on chosen pension scheme.
+ Digital communities with clear career frameworks.
+ On-site gym plus personal training available (membership applies).
+ On-site nursery, restaurants and coffee bar.
+ 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King’s birthday.
+ Free parking.
+ A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.
There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.