Contract Support Officer - Dental Y&H

Please note - the location for this role could potentially be basedacross Humber North Yorkshire, South Yorkshire and West Dental Commissioning Team in NHS England andImprovement (North East & Yorkshire) has an exciting opportunity to work inits Yorkshire and the Humber locality. The Dental team are responsible for the commissioning, contracting, development and performance management ofall primary, community and secondary care dental contracts within its locality. We are seeking an enthusiastic and motivated individual who can work as part ofthe wider team to ensure services for patients are to the highest standard. Thepost holder will have excellent communication skills, be able to analyse,interpret and present information in an accessible manner. Whilst team workingskills are key, being able to work independently and manage multiple demandsand priorities are Contract Support Officer you will beresponsible in supporting the Contracts managers in all contracting mattersacross the three ICB's flexible. As Contract SupportOfficer you will be responsible in supporting the Contracts managers in allcontracting matters across the three ICB's flexible. This is a new role withinthe Dental team that will allow the postholder to gain a greater understanding ofthe Dental agenda working on a number of portfolios. Main duties of the job AsContract Support Officer, the post holder will work as part of a dynamic teamin robust contract management and commissioning of Dental services acrossYorkshire and Humber. The post holder will : Support Contract Mangers in managinga portfolio of projects and workstreams. Work with teams to ensure thattasks / projects are planned, managed and delivered effectively, working acrossthe full team to enable effective and efficient skill mix. Support and inform the prioritisationof work, by providing high quality project management support, includinganalysis of complex information, risk assessment, timed action plans,communications and stakeholder management. Ensure accurate and opencommunication and co-ordination with a range of organisations and individuals,drafting correspondence and papers and ensuring the effective management ofspecific tasks, reporting and analysis across a range of specialties, functionsand projects., The successful candidate willbe able to Work effectively within the wider team. Wok within the regulatory framework for dentalcontracts and understand contracting and commissioning issues. Collaborate with colleagues internally andexternally to ensure the organisations mandatory functions, initiatives andservices are delivered within agreed timescales. Support best practice, service improvement andcontractual compliance. Work with the BSA and other systems relating tothe administration and management of dental contracts. Provide Contract reports and data when required. Support commissioning of projects and supportwith procurement acing in accordance with standard financial instructions andorders. Support in the day to day range of contractmanagement matters

• Significant administrative experience including initiating and maintaining office systems.
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, Teams
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
• Experience and understanding of evaluating and measuring the performance of health services
• Workforce development Knowledge and experience
• Previous experience in a similar role in the public sector or within the NHS
Desirable
• NHS Contract Management experience
• Dental Experience
• Knowledge of commissioning of NHS services
Skills and Competencies Essential
• Good communication skills
• Standard keyboard skills
• Ability to work under pressure and to tight deadlines.
• Able to manage own workload within agreed parameters.
• Understanding of Confidentiality and Data Protection Act.
• Understanding of the NHS Understanding of the importance of patient, public and community involvement
• Understanding of the voluntary, community and social enterprise sector Understanding of and commitment to equality of opportunity, diversity and inclusion, and good working relationships.
• Clear communicator with excellent written, data entry, minute taking and presentation skills : capable of constructing and delivering clear information to a range of audiences.
• Ability to work under pressure in a busy working environment and able to multi-task.
• Able to work on own initiative, organising and prioritising own workload to changing and sometimes tight deadlines.
• Effective team working.
• Ability to work without supervision.
• An ability to maintain confidentiality and trust.
• Positive and flexible approach to work.
• Commitment to continuing professional development.
• Professional, calm, and efficient.
Desirable
• Working in large, complex, multiprofessional organisations
• Experience of organising events
• Understanding of the NHS and challenges faced
Qualifications Essential
• Educated to Degree Level or equivalent knowledge and experience
• Project Management Processes
Desirable
• Evidence of further study and personal development
  
  The Yorkshire and Humber(Y&H) Dental Commissioning Team is hosted by Humber and North Yorkshire(HNY) Integrated Care Board (ICB) but works across the 3 ICB areas of HNY,South Yorkshire and West Yorkshire.
Througha hybrid working environment of both home-working and in-office days, you willwork with like-minded individuals who are keen to improve access to dentalservices and to improve health outcomes of those living across Y&H. It is a hard-working and busy team, with many competing priorities, but veryrewarding and fast-paced, with plenty of opportunity to learn from others anddevelop your skills. This role offers a unique opportunity to join arelatively new team, to help shape services and to deliver on emerging nationalpriorities for dental services. HNYICBis a large employer, offering a range of benefits to its staff including, butnot limited to : NHS Pension, generous annual leave entitlement, car leaseschemes and access to Employee Support services.