Contracts Manager - English Heritage- Building Maintenance

Contracts Manager- English Heritage- Building Maintenance

• Ensure compliance with all Health and Safety Legislation associated with the contracts within your span of control and company policy.
• Analysis of KPI and SLA performance and delivery to target; identifies areas for improvement and drives improvement initiatives through management and delivery teams.
• Support the performance management of key suppliers within your contract span of control, ensuring that they deliver to the company's required standards.
• Creation and distribution of key management information reports both to the customer and internally.
• Undertakes a key customer interface role, across all sites ensuring that Sykes is visible and approachable.
• Accountable for the tactical management /delivery of the scheduling process within their defined span of control
• Responsible for employee development, succession planning, employee empowerment and talent management across teams including support for talent pipelines i.e., Apprenticeships, Appraisals etc.