Control Room Assistant
Mitie Group plc., Polygon, City of Southampton
Control Room Assistant
Salary not available. View on company website.
Mitie Group plc., Polygon, City of Southampton
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 2 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 7ba812988a944eaf89c50ac3b7f2063a
Full Job Description
Mitie has a great opportunity at Westquay Shopping Centre in Southampton. We are looking for an experienced Control Room Assistant to join the team on site. The shift pattern is 4 on 2 off with an hourly rate of £12.82 working 42 hours a week. You will report directly to the Duty Controller.
Within this role you will be expected to:
-Ensure CCTV is effectively monitored across the whole scheme escalating issues as necessary
-Escalate incidents to the relevant personnel
-Highlight Health and Safety issues and report to Tech Services.
-Communicate clearly and effectively with all departments.
-Monitoring security entry and exit to the service yard.
-Assist the Duty Controller in updating Control Room records
-Assist in issuing Contractor ID passes and keys
-Assist customers and retailers with their enquiry's on the telephone
-Direct Security officers on the mall to ensure a safe and pleasant experience for customers, retailers and contractors.
-Flexibility to pick up overtime on the other team.
-Perform general administration duties if required
-Undertake any other reasonable duties as required to meet the needs of the business.
Knowledge/Skills/Experience
-Literate and numerate
-Flexibility to work shifts on a 24 hour rota
-Knowledge of CCTV operations, including Data Protection
-SIA Security CCTV License is essential
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.