Control room operator
Nite Lite Security Services, Mount Pleasant, Castell-nedd Port Talbot - Neath Port Talbot
Control room operator
Salary not available. View on company website.
Nite Lite Security Services, Mount Pleasant, Castell-nedd Port Talbot - Neath Port Talbot
- Full time
- Permanent
- Remote working
Posted 6 days ago, 7 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 878b7bb61cbe429fafcb2ccc4018e019
Full Job Description
- Responding to alerts from our clients' security systems (panic alarms, intruder alarm, access control and CCTV systems), liaising with third parties such as site owners, Police, partner security firms & other official bodies as required
- Act as emergency co-ordinator following safety and emergency procedures
- Perform access control duties in the control room or remotely
- Booking guards on and off shifts
- Complete shift reports (days/nights/duty) regarding activity or disturbances.
- Signing in/out of keys
- Administrative Duties that includes ensuring paperwork and computerised files are updated regularly and accordingly
- Audit systems and reporting if fully functional and/or changes needed
Part-time & full-time roles available to perform a variety of tasks in our Control Room. Be a part of a team covering 24 hours a day 365 days per year - according to a rota - which will include weekends and bank holidays and shift work. The ideal candidate will be a positive and friendly person who can remain calm and helpful during busy periods and feel in control when handling incidents at clients' premises. Therefore, a good customer service attitude is essential with a confident telephone manner and excellent spoken communication skills (English) They must be confident in the use of PCs and associated software to enable them to carry-out their duties.