Control Room Technician

We are looking to recruit a Control Room Technician to join a global leader in Rolling Stock. This role will require the technician to provide technical support to the customer Control room support staff whilst the train is in service. This role is an excellent opportunity for a Rolling Stock Engineer that is looking to make their next career step up to a Control Room Technician. You will need to demonstrate the ability to provide technical support to resolve performance or in service failures. We'll look to you for:

• Interface with customer control room staff
• Managing in service failures during service hours
• Monitor live ORBITA feed to identify emerging issues, Responding to ORBITA alerts
• Complete remote investigation of in service failures using ORBITA, OTMR, CCTV and other available systems. Provide 'pack' to technician / hi-level technician called to the train or investigation at Depot
• Raise work orders on MAXIMO system
• Monitor ORBITA feed for AVIS output
• Using the MAXIMO dynamic planning system, plan AVIS tasks into available maintenance schedule slots at the Depot
• In addition to a number of planning duties, you will coordinate activities relating to in-service failures by providing rapid technical support to the customer operations teams.
• When on depot, you will be required to complete a high level of fault finding to units whilst also providing on-going technical advice to managers and technicians
  
  We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
• HNC (or equivalent) in Electrical/ Mechanical Engineering is highly desirbale
• Good Level of EMU Technical Knowledge.
• The following attributes are a necessity:
• Ability to demonstrate investigating electrical engineering problems
• Ability to demonstrate providing a solution to an electrical engineering problem
• Ability to troubleshoot complex electrical engineering problems
• Ability to present an electrical engineering solution to the customer
• Proven ability to carry out complex electrical maintenance, repair and modification tasks on Rolling Stock
• Knowledge of computer-based asset management system to record and close out work completed.
• MUST BE from a Rolling Stock background and must have electrical & mechanical fault diagnosis experience and the ability to investigate problems and find a solution.
• Fault Finding/ Diagnosis - Electrical & Mechanical
• Bombardier System Knowledge (Orbita and Maximo)
• IT skills including Excel and Lotus Notes.
• Excellent communication and leadership skills.
• Meticulous record keeping.
  
  At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Alstom is the UK & Ireland's leading supplier of new trains, train services, and signalling infrastructure projects. It has built just under 40% of the UK's mainline train fleet, all the fleets currently in service with London Underground and Dublin's LUAS. It is building the UK's biggest train programme in a generation - AVENTRA - for seven of the UK's largest train operating companies, is ramping up to build the next generation of Greater Dublin's commuter trains, DART+ as well as 54 HS2 high-speed trains in a Joint Venture. Alstom also supports 66% of the UK fleet through its Services business and is the UK's leading CP6 signalling & infrastructure provider. Employing 6,000 people across the UK and Ireland, we design, build and test trains at the UK's largest end-to-end train manufacturing factory in Derby and operate major sites at Widnes, Crewe, Ilford and Plymouth, as well as 30 train services depots across the UK&I, Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! What we offer We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.