Coordination Centre Administrator
Rennie Grove Peace Hospice, Watford
Coordination Centre Administrator
£23272
Rennie Grove Peace Hospice, Watford
- Full time
- Permanent
- Remote working
Posted 2 days ago, 2 Oct | Get your application in today.
Closing date: Closing date not specified
job Ref: e0b3c7d210564039b308cae099ef1801
Full Job Description
The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre You will therefore need to demonstrate your abilities in the following areas Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
- To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
- Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
- Ensuring that data entry on to the clinical systems is complete and accurate.
- Work on a rota basis covering 08:00 to 18:00, seven days a week.
- Acting as a Rennie Grove Peace Hospice Care ambassador, actively demonstrating our values and positively promoting the specialist care we provide: ARE YOU READY TO MAKE A DIFFERENCE? If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.