Copywriter Verbal Brand - Business Banking Specialist | S2 | Current Accounts, Savings and Business | Milton Keynes

This is a great opportunity to join the Brand and Marketing Strategy Team. As copywriter, you'll be working closely with the Business Banking team to make sure that our Business Banking communications are clear to our customers, in our tone of voice and on brand. The role involves working in an exciting project, which is re-launching Santander's Business Bank, therefore we are looking for a copywriter who has a passion for being creative and a good understanding of digital technology and financial services. You'll work in an agile environment giving verbal brand feedback and direction to help deliver brand vision and compliance. The difference you'll make:

• Learning our tone of voice and writing style inside and out, then using it to create compelling content for Business Banking communications
• Managing key internal stakeholders in the development and approval of your communications
• Building an in-depth knowledge and understanding of our customers
• Writing with accessibility, empathy and vulnerability in mind so that, when our customers read what we write, they can clearly understand it without feeling confused, scared or overwhelmed
• Making sure your written communications deliver against key milestones and are delivered on time
  
  Sound understanding of communications in financial services or a similar environment
• A passion for creative with the ability to write compelling copy
• An impeccable eye for detail
• Good understanding of digital technology and commercial awareness of Santander products and channels
It would also be nice for you to have:
• Experience of writing with UX principles in mind to offer our customers a seamless end-to-end experience within our products and services
• Good organisational skills and the ability to juggle multiple projects
• Excellent stakeholder management and influencing skills
• Educated to degree level or equivalent marketing qualification with competent IT skills, with a good understanding of Microsoft Office software, specifically Word, Excel, and PowerPoint
  
  This role is a 2-year fixed term contract based in Milton Keynes.
We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles). If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office location. We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process. If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these. Inclusion: At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we'll reward you: As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
• £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus.
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 27 days' holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Free access to a range of digital health services, including GP.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
• Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.
• Share in Santander's success by saving or investing in our share plans.
• Support your favourite causes through charitable giving and our community partnerships.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.