Corporate Application Analyst

The person in this position will primarily provide technical and user support on Corporate Systems. The corporate applications estate is large and there will be opportunities to provide support across a wide range of applications. The role will be within a small team who are responsible for the run and maintain (Tier 1 & 2) operation across the application landscape. What will you be doing?

• Support the implementation / deployment of new systems / domain for Corporate Applications.
• Proactively perform review of existing system, collect feedback from users and identify improvements
• Running small projects for new configurations, enhancements
• Manage the Corporate Application systems that are currently in scope or come into scope.
• Ensure appropriate knowledge transfer is conducted within the team to build up knowledge within the Support Team and also to eliminate SPOFs.
• Ensure we adhere to best practice and high levels of IT standards. Proactively look to prevent repetitive incidents coming in to the queue through user education, documentation (Jive) and shift-left.
• Support and maintain core systems and processes to meet business requirements.
• Queue management of Incidents, Requests, NPRs and NKEs.
• Day to day support to end users of corporate systems in adherence to compliance and user policies.
• Develop and maintain strong relationships with business stakeholders.
  
  Experience with application administration
• Excellent interpersonal and communication skills.
• Analytical and problem-solving skills.
• Ability to effectively prioritise tasks in a high-pressure environment.
• Self-motivated and able to multi-task, balance priorities and work unaided.
• Great communication skills with the ability to adapt your style and language to suit the audience, whether technical or business.
• Good understanding of IT principles
• Familiar with technology incident management.
• Understands the importance of and able to deliver great customer service.
  
  Join Liberty Global and Shape Tomorrow's Connections Today!
At Liberty Global, we connect people through cutting-edge technology. As a world leader in broadband, video, and mobile communications, we invest in fibre and 5G networks, providing over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. Our Ventures portfolio has strategic stakes in over 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team.


• Competitive salary + Bonus where applicable
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team