Corporate Gifting and Sales Associate

As Corporate Gifting and Sales Associate you will be supporting the Corporate Services Department in all areas of the corporate functions for our busy festive period for 10 weeks. You will be responsible for the daily running of the department, communicating effectively with all relevant areas of the business and its down to you to produce accurate information, working with other functions to ensure the integrity of the data. You will:

• Proactively responding to gifting opportunities and incoming event enquiries in a timely manor with accurate quotation provided.
• Good understanding of the Harvey Nichols hamper range and gifting services available.
• Understanding gifting client requirements and budget, then suggesting appropriate products.
• Providing an end-to-end service, to quote, process and oversee dispatch of a client order.
• Invoicing, and handling payments remotely.
• Dealing with proof of delivery reports and any customer service issues where required.
• Answering enquiries via telephone and email for prospects and customers.
• Dealing with the warehouse and our shop floor team regarding order dispatch.
  
  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
• Good understanding of Excel and capability to calculate percentage discounts and create invoices
• Ability to send customer facing emails and confidently liaise with clients over the telephone
• Resilience and ability to multi-task
• Positive outlook and disposition
• Courage to engage with new prosects
• Customer service orientated, displaying the highest standards of service at all times.
• Going above and beyond for every customer.
  
  Luxury department store, Harvey Nichols, is searching for 5 Corporate Gifting and Sales Associates for 10 weeks for the festive season to join its thriving Commercial Department department in our Head Office in London - Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.