Corporate Receptionist

Part time - 30 hours - 12-6pm Monday to Friday

• To Support the Executive Host on-site with admin duties, booking requests and the delivery of hospitality
• To ensure all guests receive an excellent welcome and that you consistently deliver great service
• To process the booking in of site visitors in accordance with local clearance procedures and security protocol using client software programs
• To be responsible for managing access / egress of all personnel entering / leaving the facility
• Build on relationships with the East Midlands Airport management/security teams
• Provide support with co-ordinating events on site and liaising with Catering/hospitality teams
• Ensure consistent, high-quality support is supplied to the business consistently
• Use computer as an effective communication tool, inputting data as requested into excel and word documents
• Ability to identify and escalate building maintenance issues/hazard perception
• To be responsible for the meeting room set-up prior to the meeting requests for the following day, including manual handing
• To handle any guest complaints and provide a swift solution or escalate as appropriate
• To ensure you are immaculately dressed in uniform and adhere to Client and JLL grooming standards
• To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language
• To ensure telephone and email etiquette is professional and always adhered to, including the answering and directing of calls and emails using the appropriate greeting and sign off
• To be articulate and pre-empt the needs of clients and visitors
• To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival
• To communicate professionally with residents of the building (inc. building-wide messages) and the client, providing a 5 level of service at all times
• To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation
• To efficiently report any maintenance, IT or Health and Safety concerns to the relevant department
• To actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas
• Attend training as appropriate/on-line/out of house/self-development
• To assist in any other reasonable duties as required by your colleagues, Managers, or clients
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.