Costa Store Manager

Are you a passionate leader with a love for coffee? Do you thrive in fast-paced environments and have a knack for delivering exceptional customer service? Costa Coffee at Royal Surrey County Hospital is looking for a dynamic and dedicated manager to lead our team and ensure our customers enjoy the best coffee experience.

What You'll Do:

• Oversee daily operations of the Costa Coffee outlet within Royal Surrey County Hospital.


• Lead, motivate, and manage a team of baristas and support staff.


• Ensure high standards of customer service, quality, and cleanliness.


• Manage inventory, orders, and supplies efficiently.


• Train and develop staff to achieve their full potential.


• Handle administrative tasks, including scheduling, payroll, and performance evaluations.


• Implement and maintain health and safety protocols.


• Engage with customers to build relationships and gather feedback for continuous improvement.
  
  Previous experience in a managerial role within the hospitality or retail sector.


• Strong leadership and organizational skills.


• Excellent customer service and communication abilities.


• Ability to work in a fast-paced environment and handle pressure.


• Passion for coffee and a keen eye for detail.


• Flexible availability, including weekends and holidays.
  
  Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals., Our healthcare catering, facilities management and cleaning services support both public and private organisations so hospital patients and care home residents can recover, enjoy nutritious food, feel safe and be looked after.


We think of ourselves as a business that has no assets except its people. Our job titles may be cleaner, porter, catering assistant or healthcare support worker, but we're more than that.


• Competitive salary and benefits package.


• Opportunities for professional growth and career advancement.


• A supportive and friendly work environment.


• Comprehensive training and development programs.


• The chance to be part of a renowned coffee brand.


We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Receive cash rewards every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families, We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:


Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive Wow Points every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families.