Course Officer

Working within the Bayes Digital Learning team, this varied role requires collaboration with colleagues to provide an excellent, efficient, and personalised student experience, often acting as first point of contact for students. It supports a range of administrative activities and events including enrolment, assessment and evaluation and plays an integral part in ensuring that Bayes online students have a well-supported and successful educational experience.

The successful candidate will have excellent customer service skills, an engaging communication style and be confident working with diverse stakeholders. An eye for detail and proficiency using a range of technologies in an online learning environment will be advantageous, as will experience of working within a Higher or Further Education institution. They should be flexible, comfortable with change and understand the importance of delivering the best experience for our students.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

Bayes Business School (formerly Cass) is among the small group of business schools with an established reputation for excellence in both business research and education. Bayes holds the "triple-crown" accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS).

The Bayes Digital Learning team supports the development and delivery of high-quality online programmes and short courses, as a core part of Bayes' strategy.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions