Creative Incubation Administrator

The role of Creative Incubation Administrator at Banks Mill Studios is essential in supporting the operational efficiency and community engagement of this vibrant creative hub. You will be responsible for managing front-of-house activities, ensuring a high level of client service from initial enquiry through to tenancy. Key responsibilities include providing administrative support, coordinating tenant and member onboarding, and managing enquiries to maintain accurate records. Additionally, the role involves promoting enterprise initiatives to students and graduates, working closely with academic staff to integrate these activities into the curriculum. You will also support marketing efforts, maintain digital content, and assist with the organisation of events such as the annual Open Studios. This position is critical to enhancing the visibility of Banks Mill within the University of Derby and the broader community, helping to foster a dynamic environment where creativity
and enterprise thrive.

You will have a strong background in administration and customer service, with the ability to manage multiple tasks efficiently. Excellent communication skills, both written and verbal, are essential, along with proficiency in IT and database management. Experience in a creative or entrepreneurial setting, especially within a studio or incubation environment, is highly desirable. You should be well-organised, detail-oriented, and capable of working both independently and as part of a team. A passion for supporting creative enterprises and an understanding of the unique needs of students and artists will be crucial. While a degree in a creative or entrepreneurship-related field is advantageous, equivalent experience in administration and customer service is equally valuable. The role may occasionally require working outside of regular hours, reflecting the dynamic nature of our enterprise activities.

We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department

The University of Derby is dedicated to fostering a vibrant entrepreneurial culture, aligned with our ambition to be recognised as a leading 'entrepreneurial university.' Our Enterprise Service is central to this vision, promoting innovation and enterprise across the university community. We provide students, graduates, and staff with opportunities to engage in enterprise activities, both through integrated curriculum initiatives and extracurricular offerings. Banks Mill Studios, our creative hub, exemplifies our commitment to supporting artistic and entrepreneurial development, acting as a bridge between the university and the local creative industries. Our focus on nurturing enterprising skills ensures that our graduates are not only equipped with academic knowledge but are also prepared to make a significant impact in their careers and communities.

Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Discounted access to Devonshire Spa
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development
Important Information