Credit & Collections Associate

Salary Not Specified

Xerox Corporation, Uxbridge, Greater London

Full time
Permanent
Onsite working

Posted today, 31 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 9e16aaedfb3b41fa8283a0b117c632ae

Xerox Corporation

Full Job Description

Responsible for collecting overdue payments and establishing re-payment arrangements.
Performs a wide variety of credit and collection functions. Collects monies owed on delinquent accounts.
Senior level job with extensive work experience
Has developed expertise in a variety of work processes through job-related training
Generates new and innovative solutions to complex problems, and proposes improvements to processes
Analyzes complex technical problems and delivers solutions where precedent may not exist
Works autonomously within established procedures and practices
May provide immediate direction to a unit or group of employees, assigning tasks, checking work at frequent intervals and maintaining schedules
A portion of time is normally spent performing individual tasks relation to the unit or sub-unit
Will have specialized external certification (technical roles)
Performs one or more of the following duties:
Monitors delinquent accounts and implements collection procedures.
Sends follow-up letters and accepts payment on certain accounts.
Performs tasks and ensures quality in support of post-sale customer administration business initiatives.
Input information through data screens to accurately reflect account activity & resolve account discrepancies and balances
Re-bills companies or individuals when appropriate.
Responds to inquiries from customers or external collection resources.
Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accounts
Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
Evaluates new and existing customer creditworthiness; extends and/or revokes credit lines/limits.
Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts
Reviews and makes recommendations regarding bad debt or write-offs.
Develops and maintains relationships with external credit agencies
Collect coins and currency from parking meters and toll pay stations
All other duties as assigned

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.