Credit Control Administrator 29600

This role is responsible for the effective management and collection of customer debt for Busy Bees Centres in a professional, competent, and timely manner., + Effective customer debt collection activities daily including debts held in internal systems
+ Maintain & update customer records with debt collection activities undertaken.
+ Reviewing and monitoring the ongoing collection of outstanding debt including payment plans and debts going through court procedure.
+ Assist the Credit Control Manager in providing relevant documentation required for court proceedings where required.
+ Occasional involvement in testing system upgrades and transitional functions.
+ Assisting with any other ad hoc duties requested by the Credit Control Manager as and when required by the business.
+ Knowledge and experience of excel to intermediate level and previous experience within a similar environment would be desirable.
+ A good telephone manner, confidence in dealing with internal customers and parents, via email and phone.
+ Responding to Customer account queries and allocation and reconciliation of Customer accounts

+ Ability to manage workloads based on matter of importance to ensure deadlines are met
+ Ability to work independently as well as part of the wider order to cash team
+ Keep up to date with a sound understanding of general operating practices within Busy Bees
+ Keep up to date with changes in the department and systems to ensure the correct process is being adhered to
+ Persistent, calm and confident communication skills

About Busy Bees

Established in 1983 we are now not only the largest but also the leading provider of childcare in the UK and the fourth largest provider in the world with nearly 1000 Centre's globally to date this is the most exciting time to join us!

+ Competitive Salary
+ Remote working
+ Substantial childcare discount
+ Enhanced holiday allowance with an extra day off for your birthday