Credit Control Apprentice

Are you looking to build a long-term career in credit control? Then look no further! Start your career today with a level 2 CICM apprenticeship with Rentokil Initial UK and Kaplan. You will be gaining valuable workplace experience including debt management and collection of customer accounts and monitoring cash allocation. Duties include:

• Debt management and collection of customer accounts
• Responsible for own section of ledger
• Achievement of agreed collection targets
• Provide reports on performance of accounts
• To control and monitor the daily debt
• Monitor cash allocation and propose corrective action on allocated accounts where needed
• To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
• To escalate serious issues to Team Leader or the Credit Manager
• To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment
• Ensure that your customers are your first priority and excellent customer service is delivered at all times
• Manage a high level workload and pick up any ad hoc projects to support the department
• Ensure that all Business Operational Manager queries are resolved within agreed timeframes
• Ensure all Client queries are resolved within agreed timeframes
• Other general administrative duties associated within the Finance Shared Service Centre
• To develop effective regular communication links with stakeholders
• Accountable for delivering against own role description
• To take ownership of targets and objectives