Credit Control Officer

What would I be doing as a Senior Credit Control Officer?

• Pursuing customers via telephone, email and letter to process card payments, sending suspension/cease notices and organising payment plans.
• Suspension and ceasing of services for continued non-payment.
• Reviewing accounts, preparing files to send across to our solicitors and responding to Defences.
• Updating and maintaining legal reports for senior stakeholders.
• Attending quarterly meetings alongside the Credit Control Operations Manager and Head of Billing & Credit Control to discuss the case files with our Solicitors and answer any queries regarding them.
• Leading by example to achieve optimum output and being an escalation point for the rest of the team.
If the role of Senior Credit Control Officer sounds like the right job for you, please get in touch with us! Please note, full ' Rights to Work in the UK ' checks will be completed during the interview process.

We are looking for an effective and experienced Senior Credit Control Officer with a proven track record, to join our busy Credit Control department. This role will involve working as part of a close-knit team to ensure all revenue is collected on time. You will be responsible for providing support with the day-to-day management and leadership of the Credit Control team and its processes.,
• Previous experience in a Collections/Credit Control role including exposure/experience with the litigation process.
• Leadership skills/prior experience leading a team.
• A creative approach to problem solving and overcoming challenges.
• Effective conflict resolution skills.
• Strong organisation skills and meticulous attention to detail.
• The ability to be self-motivated and to motivate others.
• Strong verbal and written communication.
• Ability to interact with both internal and external stakeholders
  
  We are 4Com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed., 4Com Technologies Limited has been supplying phone systems to UK businesses for over 25 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
• We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
• We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be.
• Our customers and those who work with us are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
• When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success.
4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted based on merit, abilities, and qualifications. Any requests for feedback should be made and will be responded to in writing.

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• Senior Credit Control Officer, Please note that this role is office based in Bournemouth.
Benefits for a Senior Credit Control Officer choosing to work with 4Com include:
• A competitive salary of £30,000 per annum.
• An exciting role for personal and professional development.
• 24 days holiday + bank holidays. (Increasing by 1 day each year)
• Refer a friend scheme.
• Vodafone Advantage Discount.
• Monthly Company Targeted Draw and Incentivised Lunches.
• Discounted Gym Membership.
• Employee Assistance Programme.
• Private Health Insurance after 1 year of service.
• Company pension.