Credit Control Supervisor

We have an exciting opportunity for a Credit Control Supervisor to join our busy team at Brandon Hire Station in Bristol. Reporting in to the Accounting Services Manager, your key responsibilities will be to ensure your team are performing all key accounts receivable processes accurately to the highest standard for our internal and external customers. Key Responsibilities

• Ensure customers adhere to their payment terms through effective management of team members
• Overseeing effectiveness of the team in terms of debtor days
• Develop customer relationships to improve the service delivered by the credit control team
• Build strong relationships with internal customers in addition to other agencies
• Working with the credit control team to pro-actively ensure that overdue debt, due debt and unallocated cash are dealt with in a timely manner in addition to ensuring queries are resolved
• Ensure overdue accounts are escalated to the legal team in a timely manner
• Provide accurate and timely fiscal information to the Finance team on a monthly basis
• Responsible for carrying out the Month and Year End processing
• Ownership and accountability for your allocated ledger, being pro-active in managing the collection and resolution of the debt and individual queries
• Improving percentage of debts paid to terms, reducing the aged debt profile
• Escalation of accounts in line with agreed collection paths
• Reduction of debt over ninety days overdue, taking ownership of escalating aged queries
• Allocation of any unallocated cash
• Performance and Development reviews carried out on a regular basis using the company's performance and development process.
• Ensure individuals are trained and developed effectively to be able to carry out their roles, Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence. If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.


• Accounts receivable experience essential
• Experience of managing a team desirable
• Flexible approach to working hours especially at month/year end
• Intermediate Excel skills essential
• Proficient in the use of Microsoft Office programmes
• Demonstrate experience of working with internal customers at all levels
• Experience of using and creating pivot tables and lookups is desirable
• ICM level 3 (or studying towards) would be desirable, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Brandon Hire Station is the leading provider of tool and equipment hire in the UK.


• Competitive salary
• Monday to Friday working, no weekends
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline - free joining