Credit Controller

Irwin Mitchell

Credit Controller

£25000

Irwin Mitchell, Orchard Square, Sheffield

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 21 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d0b2c1a56ef24e738cfea7d70f355a85

Full Job Description

  • Chasing all allocated overdue debts by telephone, letter, and monthly statements to clients whilst liaising with Partners, Fee Earners and Team Assistants

  • Maintaining a portfolio of aged debtors to ensure timely collection and effective management of matters

  • Collecting aged debts as quickly and efficiently as possible as outlined in the Credit Control Policy

  • Logging all queries generated and dealing with any follow up action as required

  • Dealing with daily correspondence received by Credit Control

  • Attending regular aged debt reviews with Senior Credit Controllers

  • Updating systems with relevant commentaries to ensure records are kept up to date and actions are followed up

  • Ad-hoc duties to support the team as and when required

    Strong B2B Credit Control experience preferably gained within a law firm or other professional practice

  • Experience of Microsoft Office products (365, Outlook, Teams, Excel, Word)

  • Working knowledge of Elite and ARCS systems desirable

  • Proven ability to manage good client relationships

  • Ability to work under pressure and work to deadlines

  • Excellent attention to detail

  • Flexible and team spirited attitude

    25 days holidays as standard plus bank holidays - You can buy' up to 35hrs of extra holiday too

  • Generous and flexible pension schemes.

  • Volunteering days Two days of volunteering every year for a cause of your choice (fully paid)

  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.


  • We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported to work in a way that best suits you.

    This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.

    We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!

    Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

    Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are.

    It's made up of four strands : Our People, Our Community, Our Environment and Our Pro Bono.