Credit Controller

We are currently looking for an Apprentice Credit Controller to join our Credit Services team, this is a hybrid role where you will work from home and also in our Head office in Northampton. If you have excellent customer service, and are a team player then we want to hear from you!

In this role, we require an individual who is looking for a stable career and has a passion for helping others and is also eager to learn.

You will be engaging a lot with the team and supporting them on a daily basis, maintaining Service level agreements with incoming calls and emails. Actioning credit limits, preparing accounts for legal readiness to pass to the management team to review.

Tasks that you will undertake on a day to day basis:

• Supporting the team with any incoming calls from operational stakeholders and customers


• Call customers to pre-chase debt to ensure it is ready for payment when it falls due


• Assist the collection of overdue debt in accordance with payment terms.


• Sending out overdue letters in line with the monthly timetable.


• Monitor and ensure accounts are placed on stop if they remain unpaid


• Escalation of accounts to management where required i.e repayment plans, complex queries, adverse information, legals


This is a hybrid working role, whilst you are on your 4 week training plan we ask that you come into the office for your benefit to get the full experience of the role and support if and where required.

You will complete a 12 month apprenticeship programme whilst working within the team

Is this you?

When you join us, you will already have a positive attitude, excellent communication skills, want to be part of a high performing team, and be committed to improving your knowledge and skills. You will be given full training to become a fully fledged Credit Controller, so don’t worry if you don’t have any experience we will help you with that!

About Credit Services:

We are a central support function within the business ensuring all of our Key Stakeholders are being provided with the best customer service as possible.

Dealing with all trade customers, from chasing for account balances, dealing with all queries, managing the risk’s vs’ rewards , issuing copy documents as and when required, maintaining our GDPR standards are being adhered to as per our Credit Policy.

Our skilled controllers manage difficult conversations regarding the customers ability to pay any outstanding monies, off the back of these difficult conversations comes many rewards where we help to regrow our customers business to help them become the best in

What’s in it for you?

You’ll be supported by some of the best training and development in the industry. Our impressive internal succession programme means, whatever it is you do with us, it will be easy for you to learn, grow and develop across the Travis Perkins Group.

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom., The focus on mental health in the workplace has intensified in recent years, and at Travis Perkins, we know how important it is for all of our colleagues to stay healthy in the workplace. Finance, Travis Perkins has a variety of different finance roles providing opportunities for people at every level and with all kinds of different backgrounds. Finance Business Partner Matthew Warren joined Tr

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

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We’ll also equip you with a benefits package that grows as you grow with the company:

• Apprenticeships within your role


• Hybrid Working


• 25 Days Annual Leave - Bank Holidays included


• Save-as-you-earn scheme


• Buy-as-you-earn scheme


• Contributory pension scheme


• Colleague discount across a variety of Group businesses