Credit Controller

We are seeking an enthusiastic, personable and reliable part-time Legal Credit Controller to join our well established legal practice in Lichfield.

The role will mainly focus on ensuring timely and efficient collection of cash from customers, in line with our agreed terms. As part of the finance team, the post holder will be responsible for dispute resolution, risk assessment as well as providing key support in both the pre-legal and post-legal collection functions.

THE MAIN DUTIES INCLUDE:

• Chasing overdue queries internally to resolution


• Providing continuous support to fee earners to ensure collections are maximised, accounts are escalated, and queries resolved in a timely manner.


• Proactively working with clients ahead of legal action to secure a positive payment outcome


• Reviewing and recommending litigation action where necessary


• Negotiating payment and query resolutions directly with clients and Fee Earners


• Working with the accounts teams to escalate issues when payments have not been made


• Reviewing Bad Debt write-off requests in line with company authorisation guidelines


• Providing detailed explanations and planned resolutions for all outstanding debts


• Completing HMCTS documentation


• Maintaining outstanding payments spreadsheet


OTHER AD HOC DUTES AS REQUIRED INCLUDING:

• Invoice coding


• Bill drafting


• Running system reports
  
  Previous credit control experience


• A good track record in successful cash collection


• Excellent communication skills especially when handling difficult queries


• Have good accuracy and attention to detail when record keeping.


• Have strong IT skills with good knowledge and skills on Excel and Word
  
  Adcocks is an award-winning niche property practice with its headquarters in the Cathedral City of Lichfield. Employing close to 20 staff, the firm can trace its roots back to 1910 when Leonard Hedley Adcock started in business as a general practitioner in West Bromwich. Now a specialist practice undertaking mainly property work, the firm is well known for its Leasehold reform and enfranchisement work.


Adcocks follows an ethical position. We encourage all our staff to promote the firm's values, take an interest In its running and follow a healthy and active lifestyle. Adcocks are business supporters of PETA (the Peoples Foundation for the Ethical Treatment of Animals) and we have our own voluntary group, (The Adcocks Charitable Foundation) which staff are encourage to support. Its aims are to encourage animal welfare and to protect and improve the environment.

This is a part-time, office-based role one or two days per week. The salary will be assessed according to experience. We offer employers' contribution to a NEST pension scheme and 20 days holiday pro rata in addition to the office and statutory holidays, Bravo employee benefits and Benenden Health cover.