Credit Controller

If you have answered yes to the above and want to be part of the BEST team, then we may have the perfect role for you. The main purpose of this role is to effectively ensure our Customer accounts are paid in full and to the required terms, resolving any customer enquiries received in a timely manner and to maintain credit insurance cover.

You will be required to build and maintain a good relationship with a range of customers, including head offices and franchisees, to ensure that payments are received on time and in full. To facilitate this you will need to send weekly and monthly statements, resolve any customer queries with other departments (Customer Services/CAD/National Account Managers).

You will need to chase any overdue accounts for payment and suspend accounts/supplies if necessary. You will need to perform regular audits which may require retrieval of paperwork from archives (onsite/warehouse/offsite storage).

You will be required to set up new and maintain existing accounts on Minster and SAP systems, post received payments to the ledger, allocate and resolve any discrepancies.

We are looking for a Credit Controller to join our team with a real can-do attitude who are passionate about delivering excellent customer service and ensuring customer accounts are paid in full and to terms for all our depots within the UK.

• Do you have previous experience in a credit control or sales ledger role?


• Are you enthusiastic, committed & driven to achieve effective results and reach all targets within relevant timescales?


• Able to work well under pressure, take pride in your work with a high standard of accuracy?


• Ability to focus on accuracy, with a methodical approach and must have a keen eye for detail?


• Have excellent communication skills with the ability to work as part of a team?


• Experience of Minster and SAP is preferable, but training will be provided, Ideally previous experience in a credit control or sales ledger role


• Good time management skills; the ability to work under pressure and meet required deadlines


• Good Excel and Word skills, accuracy and attention to detail


• Ability to work as part of a team


• Experience of Minster and SAP is preferable but training will be provided