Credit Controller

Our Finance department is delighted to announce an exceptional opportunity for a Credit Controller to join our esteemed team in Nottingham on a fixed term contract.

This critical role requires a detail-oriented individual who can maintain strong relationships with clients, resolving any invoice issues efficiently.

You will be responsible for managing and processing incoming payments, maintaining accurate financial records, and ensuring the timely collection of outstanding invoices.

Working Hours:

This role will initially be office based whilst you receive full training, but then it can become Hybrid! The working hours are Monday to Thursday from 08:30 to 17:00, and Fridays 8.30am - 4pm!

Your Duties Will Include:

• Actively chase unpaid debt both with the business and within the business for the parts of the sales ledger you are responsible for



• Processing debit notes/claims including gaining approval from the business



• Chasing old debt and resolving queries


• Work with and hold account customer directors and managers for resolving issues including debit notes and other internal matters that are the root cause of issues in Accounts Receivable


• Dealing with customer debt disputes and escalating to the Accounts Receivable Team Leader as required


• Allocating cash to customer accounts on a timely basis


• Providing samples requested by the external auditor


• Ad hoc work as requested by the Accounts Receivable Team Leader


• Be an active team member of central finance
  
  Attention to detail and working at pace


• 1-2 year experience within a similar role


• Good communication skills with the ability to speak to the business and customers in a professional manner and willingness to call customers to chase unpaid debt


• Proactiveness


• Good IT skills
  
  33 Days annual leave


• 2 Employee Volunteering Days per year


• Online and High-street retailer discount scheme


• Employee well-being and community support groups


• Informal and Formal training opportunities with personalised online LMS platform


• Charity Initiatives and Team events


• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)


• Physical Wellbeing Benefits - Free on demand exercise hub and various gym discounts.


• Online Wellbeing benefits


• Free Financial wellbeing - mortgage calculators, budget tools, financial aid tools


• Holiday Discounts via Online Retail Discount


The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.

We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That's why we're committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do.