Credit Controller

The current team is made up of 6 credit controllers and an admin assistant, working together on different clients. The team work specifically on Credit Control, cash collection and controlling aged debt. We are looking for an applicant with experience in Credit Control / Accounts Receivable and someone who is looking for an opportunity within a company who have a focus on personal development of their staff. The ideal person will be self-driven, organised and an excellent communicator. You will need the ability to build strong relationships with both our clients as well as the internal team. This position would suit an individual who is driven by results and is target drivenYour Role As a Credit Controller your day to day remit includes:

• Managing your own workload, this will be across legal groups and clients will vary.
• Use email, letters, and telephone to contact debtors and ensure payment of outstanding invoices to reduce debtor days.
• Keep a record of all communication with the client on the credit control software, this is important when there are payment problems and the account become legal, these records are needed for court proceedings.
• Investigate and resolve all queries relating to non-payment of invoices.
• Send copy invoices, credit notes, and liaise internally to progress any problems that are being handled in any other department.
• Reconcile accounts if requested
• Report to management on outstanding issues and inform them early of potential debtor's problems.
• Manage relationships with the clients in order to reduce exposure to potential bad debt
• Have regular meetings with the solicitors/teams who you look after
  
  Experience of working in Credit Control / Accounts Receivable
• A polite but tenacious telephone manner along with a calm, confident manner to handle potentially uncomfortable conversations.
• Strong skills and knowledge of Microsoft applications, in particular Excel.
• Ability to establish and maintain good client relationships, both internally and externally at all levels, excellent client care skills.
• Excellent communication, negotiation, influencing skills and eye for detail
• Ability to multitask and prioritise your workload
  
  Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer's Law Firm of the Year, recognising our incredible success story. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.