Credit Controller

Key Purpose of the Role:As a Credit Controller within the Sales Ledger team at United Response, you will play a vital role in managing the credit control function. You will be responsible for the timely collection of outstanding payments across a diverse ledger of high and low-value accounts while maintaining a high level of customer service for both internal and external stakeholders.,

• Manage and collect outstanding payments efficiently to support cash flow maintenance.
• Analyse and communicate issues quickly to team members and external contacts.
• Present complex financial information effectively, tailoring your communication to suit various audiences.
• Prioritize tasks effectively to ensure deadlines are met and debt collection momentum is maintained.
• Collaborate constructively with the Sales Ledger team to resolve workload challenges.
• Organize information and maintain filing systems in an accessible and timely manner.
• Build and maintain positive relationships with clients and team members.
• Commit to achieving results in line with agreed benchmarks.
• Gain an understanding of various funding and income sources (training will be provided).
  
  Strong knowledge of credit control and its relationship to cash flow management and financial reporting.
• Excellent communication skills, with the ability to present information concisely and effectively.
• Strong organizational skills with the ability to manage time effectively.
• Problem-solving mindset, with a proactive approach to finding solutions.
• Ability to foster positive relationships with colleagues and clients.
  
  Who We Are:United Response is a leading national charity dedicated to providing care and support to individuals in their own homes. Our passionate team champions the rights of the people we support, enabling them to live, work, socialize, and participate in their communities free from discrimination and unnecessary barriers. We value creativity, strength, honesty, responsiveness, and unity in our work.
  
  Benefits:We offer an excellent benefits package, including:
• Annual Leave: 25 days paid annual leave plus 8 bank holidays (pro-rated for part-time).
• Career Development: Fully paid training and access to recognized qualifications.
• Financial Security: Pension and life assurance benefits, enhanced maternity and paternity pay.
• Wellness Support: Free access to occupational health, physiotherapy, and counseling services.
• Recognition Programs: Participate in our UR Stars Recognition Scheme.
• Discounts: Access to discounts from over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loan available for travel to work.
• Referral Incentives: Earn rewards by referring a friend.