Credit Controller

Description: Are you an organised, confident and proactive credit controller with a passion for delivering excellent customer service? Our client, a growing family business, is seeking a Credit Controller to join their finance team. This is a fantastic opportunity to play a key role in managing customer accounts, ensuring smooth cash flow and working with an excellent team. What You'll Do

• Act as the main point of contact for customer account queries, building and maintaining strong relationships.
• Monitor and control customer debts, prioritising cash flow and minimising risk.
• Evaluate new and existing accounts for creditworthiness and recommend appropriate credit terms.
• Manage reconciliation tasks, including customer portals and integrations (EDI).
• Create and distribute account statements, overdue letters, and credit status reports.
• Collaborate closely with sales and finance teams to resolve issues and improve processes.
• Provide exceptional service while adhering to strict procedures.
  
  Credit control experience.
• Strong organisational and time management skills.
• Proficiency in Excel, Outlook, and accounting software.
• A customer-focused approach with excellent communication and relationship management abilities.
• Analytical mindset with problem-solving skills.
• Resilience and the ability to thrive under pressure and manage high workloads.
• A friendly, confident and personable personality!
  
  Extras
• Monday to Friday, 8am - 5pm
• 40 hours per week
• 22 days holiday plus bank holidays, with the opportunity to buy more
• Business closes over Christmas
• Fun staff events
• Free lunch Fridays
Why Join? This is more than just a credit control role. You'll have the chance to make a tangible impact, drive efficiencies, and be part of a supportive, friendly and fun team within a diverse and close-knit company.