Credit Controller (668132)

We are currently seeking an experienced Credit Controller to join our London based credit control team to work closely our senior leaders within Charles Taylor and external insurance companies and brokers to maximise cash collection.,

• Manage multiple debtors' ledgers, predominantly with insurance and reinsurance companies, ensuring all overdue debts/accounts are followed up appropriately.


• Maximise cash collection, reducing aged debt, DSO, query levels, oversee PCTSR collections, funds top up and fee fund management and provide timely updates to relevant stakeholders.


• Review and distribute invoices not sent and update files.


• Review and deal with unallocated cash including sundry.


• Work with the Invoicing Team to ensure WIP and billing works efficiently to deliver maximum revenue and cash.


• Review PCTSR collection email inbox and deal with requests.


• Issue first chaser to accounts due.


• Issue monthly statements to customers and issue copy invoices.


• Able to support fund accounts, top ups, and ticket for payments.


• Assist in the set up and processing of fee funds.


• Building effective internal and external professional relationships i.e., with adjusters within the business internally and with client's contacts to improve the collection of fees.


• Maintaining accurate and up to date records/status on our core systems.


• Ensuring compliance with CTA procedures and controls.


• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.


• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
  
  Experienced Credit Controller in a professional services organisation is essential, evidenced by a record of accomplishment of delivering and exceeding targets.


• Efficient organisational skills and effective resource management.


• Accuracy, numeracy, and attention to detail in using Microsoft tools and core systems.


• Confident working to tight deadlines and handling high volumes of work.


• Good communication skills and ability to build strong relationships with colleagues.


• Results orientated who takes pride in completing their work to a very high standard.


• Team player with a can-do attitude who is willing to help others and share knowledge, including recording of all key processes.


• Willing to take recognised qualifications (MICM level 3 upwards) would be helpful in this role, but not essential.
  
  Charles Taylor Group uses cookies and other technologies to collect user data from your device, so that we can provide information which will be helpful and relevant for you Learn more, At Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are the only global loss adjuster to achieve true market leadership across all our disciplines.


Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size., We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.