Credit Controller L2

Are you a focused, organised, and efficient professional with a passion for delivering excellent customer service? The Customer Experience team is seeking a dedicated Credit Controller to manage and develop relationships with our larger commercial customers. In this role, you will play a key part in reducing late payments, minimising debt, and optimising cash flow to support our business goals.
Key Responsibilities
+ Manage your own ledger of National Accounts, overseeing the credit control process from account setup to resolution.
+ Handle debt collection and cash allocation efficiently.
+ Reduce late payments and maintain optimal cash flow into the business.
+ Resolve customer queries promptly and professionally, ensuring a positive experience.
+ Build strong relationships with customers, the sales force, and internal teams to foster collaboration., You will work 37.5 hours per week, with flexibility required between 8:00AM and 5:30PM.
What We Offer
+ Annual Leave: 25 days plus 8 bank holidays, with a holiday purchase scheme.

+ Proven experience in credit control and account reconciliation.
+ Strong administrative skills with a keen eye for detail and accuracy.
+ Minimum Grade C in GCSE English and Maths (or equivalent).
+ Proficiency in IT, particularly Excel and SAP.
+ Excellent communication skills, with the ability to engage effectively at all levels.
+ Exceptional organisational skills and the ability to prioritise workloads and meet targets.
+ A flexible and enthusiastic approach to teamwork, thriving in a dynamic environment.
+ A genuine interest in credit control and customer account management.