Credit Product Manager (Product)

The Product team is an integral part of the Revolut UK Bank (RBUK). We are looking for a highly motivated individual to join the UK Credit Product Management team as a Credit Product Manager. You'll play a key role in launching the RBUK credit products, from defining the proposition to introducing the product and driving optimisation, whilst maintaining the best quality on all aspects of the product, customer journey and service. This is an exciting time for RBUK. Join us launching the UK Bank, help release exciting new features, look after our customers to deliver good outcomes, and closely manage our risks. Up for the challenge? Get in touch. What you'll be doing

• Working alongside the Head of Credit Product Management to set the vision for our product(s), understanding how it connects to Revolut's goals more broadly
• Building credit product with world class customer experiences and understanding the full credit lifecycle of a customer
• Defining, prioritising and communicating short, mid and long term goals of the product
• Ensuring high engagement in the UX domain to deliver great customer experiences
• Creating a high conversion, optimised funnel and offering acceptance rate
• Lowering the cost of customer acquisition
• Helping manage credit products post-launch, from ensuring high customer satisfaction and closely monitoring customer outcomes to ensuring we meet commercial commitments
• Working alongside other teams within RBUK, including Credit Risk, Finance, Regulatory Compliance, Legal, as well as Group teams, including Technical Delivery Credit Product Owners
• Ensuring good customer outcomes across the product lifecycle and having zero tolerance of any compliance issue or breach of regulatory requirements
What you'll need


• In-depth understanding of UK Retail Credit Cards, including commercial and operational aspects as well as market dynamics and regulation. Understanding of other lending products also desirable
• 3+ years of hands-on management of credit cards, ideally across the product lifecycle from acquisition to product management and moving into arrears
• Hands-on experience building products and/or features in retail credit
• Excellent new product design experience and a passionate approach to customer experience, based on understanding customer behaviours and analysing data
• Ability to manage risk effectively in line with regulation and aiming to deliver good customer outcomes
• To be detail-oriented and have a very structured thinking approach
• Interpersonal/negotiation skills and the ability to prioritise features based on customer needs/wants
• A deeply analytical mindset and track record for making data driven decisions, whilst also building business intuition around credit products
• Ability to lead projects and build partnerships with other functions
• Ability to communicate effectively with all the stakeholders and enjoyment for taking ownership
• A passion for building new processes and challenging the status quo
Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 45+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.