Credit Support Administrator

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now. The role of Credit Support Administrator is to take ownership of customer data, cash posting and manual invoices for EMEA markets as part of the Shared Service Centre Function based in Warrington. MAJOR ACCOUNTABILITIES:

• Set up all new Customer accounts in ERP for below markets
+ UK + France + Germany + Netherlands/Luxembourg + Belgium
• Validate Customer Details Name, Address & Postcode
• Liaise/ Confirm discount and price lists with Sales Team
• Carry out VIES check ensure VAT number correct/ apply correct VAT cod
• Lead Parent Account set up for Buying Groups
• Customer Master Data Amendment
• House Keeping
• Update customer bank details for SEPA DD collection
• Run weekly SEPA DD collections
• Contra accounting between AR & AP
Cash posting
• Post payments onto Customer Account for all Markets
• Reconcile /allocate payment
• Liaise with credit controller in market if required/debit notes
Manual Credit & Re-invoices
• Process Manual invoice/credit notes in ERP once approved in Market
REQUIREMENTS FOR SUCCESS:
• Admin skills and ability to work within a lively Finance/Credit Control team
• Attention to Detail
• Excellent numeracy and keyboard skills
• Able to organise own workload
• Excellent written and verbal communication skills
• Great teammate with customer service focus
• IT skills - Excel and Word.
• Language skills (French and German preferable but not essential)
BENEFITS:
• Discretionary Bonus Opportunity
• Private Medical Insurance
• Dental Scheme
• Pension Scheme
• Flexible Working Hours (07:00 - 10:00 start, 15:00 -18:00 finish)
• Hybrid working (3 days on-site)
• 25 days Annual Leave per year
• Life Insurance
• On Site Gym
• Employee Discount
• Opportunity to work abroad for four weeks per year
• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.


• Admin skills and ability to work within a lively Finance/Credit Control team
• Attention to Detail
• Excellent numeracy and keyboard skills
• Able to organise own workload
• Excellent written and verbal communication skills
• Great teammate with customer service focus
• IT skills - Excel and Word.
• Language skills (French and German preferable but not essential)
  
  Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
  
  Discretionary Bonus Opportunity
• Private Medical Insurance
• Dental Scheme
• Pension Scheme
• Flexible Working Hours (07:00 - 10:00 start, 15:00 -18:00 finish)
• Hybrid working (3 days on-site)
• 25 days Annual Leave per year
• Life Insurance
• On Site Gym
• Employee Discount
• Opportunity to work abroad for four weeks per year
• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.