CRHT Team Manager

The successful post holder will work 37.5 hours per week as a Band 7 Team Manager with Sandwell CRHTT. There is also the expectation to occasionally provide cross-cover support to other CRHTTs in other localities in the Black Country. You will be responsible for the ongoing day-to-day management and future development of a multi- disciplinary Crisis Home Treatment team; ensuring that the service operates in line with national guidance related to CRHTT and within the Operational Policy for the service; and developing/maintaining a service ethos which underpins the Trust's Vision & Values and Trust's Quality Priorities. CRHTT is at the forefront of providing an excellent borough wide 24/7 urgent care mental health service to clients who would otherwise require hospital admission. You will be motivated for the challenge and committed to developing your own leadership styles, having a strong personal values base and modelling the Trust Values., 1. To develop and manage the multi-disciplinary CRHT Service, providing high quality, timely Assessment & Treatment interventions plus signposting for ongoing support. 2. To manage the activity and communication of the various professionals within the CRHT Service to ensure an integrated and effective service. 3. To ensure all staff have a robust understanding of process, evidence based practice and philosophy of CRHTT. 4. To be involved in the development and planning of future locality, borough & Black Country wide services. 5. To oversee the development of new initiatives within the CRHT service in line with the local response to sustainability and transformation partnership., 1. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all service users. 2. To respond to complaints and suggestions from service users and carers in accordance with Trust policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with Trust polices and present the outcome of the investigations to the relevant personnel. 3. To lead the team in the development of knowledge, ideas and work practice. 4. To delegate work appropriately to others. 5. To monitor the workload and performance of team members using Trust electronic systems to monitor performance. Provide reports to senior managers regarding activity and exception reports for information. 6. To provide regular line management supervision to members of the team as per Trust policy in conjunction with the wider Band 7 structure of CRHT .To ensure that responsibilities for such supervision is delegated and shared appropriately across the management structure for completion. The post holder is expected to retain supervision responsibilities for complex staff needs. 7. Ensure all staff receive annual Appraisals and have personal development plans in place by participating and delegating responsibility appropriately across the wider Band 7 structure in CRHT for compliance to be achieved. To participate in own Appraisal to ensure development and planning. 8. To agree and monitor explicit performance targets with staff relevant to service delivery. 9. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions. To recruit new staff to vacancies that may arise within the service and to maintain robust induction processes for all new staff. 10. To promote and foster good relations with other teams and agencies and ensure that any issues are addressed at the earliest stage. 11. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual service users and also aggregated data. 12. To attend regular management and planning meetings, workshops and conferences relating to mental health issues. 13. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards. 14. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team. 15. To take responsibility for the efficient use of resources within the team. 16. To manage staff leave, car mileage and all other resources in such a way to ensure that services are provided effectively and efficiently. 17. To report to the Pan Trust Service Manager.

• Please Note that Internal at Risk Employees will be given preference for this position
We reserve the right to bring the closing date forward for this vacancy at any time should we receive an overwhelming response of applications. We therefore encourage applicants to apply early if you wish to be considered for this post. If you do not hear from the recruitment 4 weeks within the advertised closing date please assume that you have been unsuccessful at the shortlisting stage. Please ensure that you check your emails on a regular basis for any recruitment updates regarding this vacancy. If you are not successful at the shortlisting stage and would like feedback, please contact the Recruitment Team directly for feedback. The salary range quoted is as per NHS Agenda for Change pay structures. This is based on the number of years' working directly within the NHS at the advertised pay band. Experience gained with other NHS Trusts will apply, but candidates without prior experience working direct for the NHS would normally be appointed at the lowest point unless they can demonstrate the equivalent experience and then be eligible for incremental increases in future years. Successful applicants for clinical posts up to and including Band 4 are expected to hold the national Care Certificate qualification and will be supported to attain this once in post. The Trust is committed to equal opportunities, providing opportunities for flexible working and is a non-smoking organisation. As a Trust we are passionate about Anti-Racism, Disability Inclusion, and LGBTQ+ Equality, and are committed to diversifying our staff team in all areas and at all levels of seniority to better reflect the diverse communities we serve. Therefore, we particularly welcome and encourage applications from people who belong to a minority or marginalised community, including from Black and Asian, Disabled (including hidden disabilities such as Neurodiversity, Mental Health, etc), or Lesbian, Gay, Bi, Trans or Queer (LGBTQ+) people. Furthermore, Disabled applicants have the option of requesting that their application is considered under our Guaranteed Interview Scheme (GIS). Please indicate your intention to apply under the GIS in the relevant section of your application. Regardless of whether you participate in the scheme or have shared a disability, you will be provided the opportunity to request reasonable adjustments to the interview process at each stage of the recruitment process. Due to the nature of the work some posts may be subject to a Standard Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from working with us; this will depend on the nature of the position and the circumstances of your offences.

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the whole of the region we provide: + Adult and older adult mental health services + Specialist learning disability services + Mental health services for children and young people + Community healthcare services for children, young people and families in Dudley Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving. We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone's life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

Are you passionate about delivering positive change to the people of the Black Country? Do you want to work with a talented workforce to meet new challenges and improve care for our local communities? Then our Trust is the place for you. We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your background or education, working in a healthcare setting like ours is a demanding yet extremely rewarding experience. We offer exciting and rewarding career opportunities in a variety of fields. We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.