Crisis Line Practitioner- Psychology Graduate

We are looking for motivated, caring and creative Psychology Graduates to come and join our exciting and fast paced Crisis Line Service. Your role will be to provide support, advice, and guidance to people accessing the SLaM Crisis Line Service.

The service is intended to promote a least restrictive option of care to those experiencing a mental health problem, learning disability, social relationship problems or substance misuse. You will help to divert unnecessary attendance at Emergency Departments via a 24/7 telephone intervention approach. You will also work closely with the Crisis Assessment Team and other areas within the remit of the ARC Service.

The shift patterns are, 08:00hs to 16:00hs, 14:00hs to 22:00hs and 21:45hs to 08:15hs.

Main duties of the job

To provide telephone advice and help to all those that contact the crisis with apparent mental health problems.

To provide follow up care as appropriate, in liaison with other professionals as appropriate.To promote, at all times, a positive image of people with mental ill-health.

To be responsible for responding to crisis situations, where necessary seeking advice and guidance from other senior professionals. To implement prescribed strategies or interventions to manage crisis effectively and to inform relevant staff in a timely manner.

Liaison with both internal and external stakeholders including wards, community teams, social care, GP's, NHS 111 and Police. An emphasis is therefore placed on the post holder's ability to communicate in a professional manner at all times.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family.

We want you to feel like you are part of a close knit team at South London and Maudsley. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Some of our benefits include:

We offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.

Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing

Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

Car lease, our staff benefits from competitive deals to lease cars

Accommodation, our staff benefits from key-worker housing available which is available on selected sites

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

Counselling services

Wellbeing events

Long service awards

Cycle to work scheme

Season ticket loan

Childcare vouchers

Staff restaurants