Crisis Support Worker

NHFT are building on their work within the Acute General Hospitals and alongside 3rd sector partners in order to provide service users and their family/carers with a first point of contact to the Acute Liaison Mental Health Services based within the hospitals. The role requires a support worker that can 'think outside the box' where taking initiative is essential. The role incorporates leadership skills. Taking a key part in decision making forums and supporting colleagues is essential. It will require advanced skills in prioritisation so to best support the service user and colleagues., The post of Support Worker will apply a strength based approach to work collaboratively with service users, their link care coordinators and their family/carers to facilitate the following:

• Support achievement of a personally acceptable quality of life
• To help guide the process of recovery
• To help to restore what has been lost through illness
• To enable access to community resources
The support workers will work closely with our qualified mental health professionals, who will also provide them with regular supervision and guidance.About us The post holder will work as part of the Acute Liaison Mental Health Service, predominantly at Kettering General Hospital, with the ability to cover Northampton General Hospital if required and to support the wider Crisis Care Pathway including the Crisis Houses, Crisis Cafes, Mental Health Hub and police engagements. This is a developmental post that will require the post holder to build strong links with acute general hospitals and 3rd sector partners to collaboratively support the management of service users in crisis attending the acute hospitals across the county. The post holder will have experience of community engagement and have worked in teams that support individuals at the point of crisis or with increased risks. The service developments will endeavor to create an effective first point of contact to mental health services at acute hospitals.