CRM Assistant - 6 Month Contract

Inventum Group, City of Westminster

CRM Assistant - 6 Month Contract

£65000

Inventum Group, City of Westminster

  • Full time
  • Temporary
  • Onsite working

Posted today, 30 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 051296bd91634b408e2a2b2269e1c2ff

Full Job Description

️ New role just in for a CRM Assistant contractor for a leading travel brand, You'll work closely with the CRM Manager adding to the Single Customer View, data driven programs. You'll seek new email opportunities with a programme of personalised, time-sensitive and omni-channel approach to campaigns across multiple touch points. Your main responsibilities are campaign management and coordination working internally with team members and stakeholders and externally with the email agency. Responsibilities:

  • Gathering content for campaigns to align with business priorities and supporting business needs
  • Responsible for building email templates, sourcing images and writing copy
  • Aligning content to templates
  • Use of personalisation methods
  • Managing internal and external campaign requests and data and sign off process
  • Managing and building relationships with internal stakeholders and external partners
  • Monthly performance reporting
  • Manage and analyse campaign journey performance and produce reports for next best action on campaigns
  • Analyse the health of the database in terms of unsubscribes and opt-outs
  • Demonstrate compliance with legislation and GDPR