CRM Manager Before you apply -Turn on alerts for jobs like this!

We are now looking for a CRM Manager to join us on a full-time, permanent basis, working 35 hours per week., As a CRM Manager, you will lead and deliver the strategy for using data to sell tickets and other products for the Roundhouse.

You will also oversee all email touchpoints and inform our social media strategy to optimise customer journeys, cultivating long-term audience engagement that drives revenue and participation.

Additionally, you will:

- Improve the use of data and insights to enhance sales of tickets, memberships, and products
- Work with marketing leads to define target audiences, messaging, and campaign strategies
- Assess and adapt communications throughout campaign lifecycles to achieve sales targets

Demonstrable experience in designing and delivering CRM strategies to improve engagement and drive sales
- Good knowledge of the principles and practices of digital marketing
- A commercially minded, strategic, and outcome-focused approach
- A willingness to undertake a DBS check or hold an acceptable current DBS check

Roundhouse is an iconic music and arts venue in Camden. Since the 1960s, we've opened up space for creativity to empower people and communities - day in, night out. We're on a mission to raise the creative potential of the UK, so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history., Webrecruit and Roundhouse are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to make a difference as our CRM Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Company

We're here to transform. To create, agitate and excite. To shake things up.

You think a gig at the Roundhouse is electrifying? You should see what it means to the young people our ticket sales support. That's why we're here. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more

And we couldn't do any of this without our dedicated, creative and motivated employees and volunteers. Every person who works here plays a valuable role in realising our ambitious aims and in making the Roundhouse a special place for everyone who comes through our doors.

At the Roundhouse we have a clear vision: to be a place where diverse talent wants to work, stay with us, and does the best in their role. We weave inclusion into our culture enabling every individual the equal opportunity to succeed.

We live by our values with a clear passion to create both an inclusive venue and a workplace which not only attracts diverse talent but allows every employee the chance to thrive.

We Drive Change
We want to be at the forefront of change, leading the way across all areas of our work. We measure ourselves against the best and we encourage you to bring your skills, experience and passion for driving change and innovation to the organisation.

We Celebrate Our Differences
We want everyone to believe in the difference that they can make when they join the Roundhouse and we are connected by the desire to make a positive change in the world through creativity.

We're Accountable
Being accountable means that we expect everyone to take responsibility for the role they play at the Roundhouse. We're transparent about our successes and our failings, honest and solution-focused.

Salary of £40,000 per annum
- 25 days' holiday per year plus bank holidays
- Pension scheme
- Cycle to Work and Tech Scheme
- Season ticket loan
- Employee Assistance Programme (EAP)
- Health Cash Plan
- Group Life Assurance
- National Arts Pass
- Staff discount at our bar and café
- Complimentary staff tickets

This is a fantastic opportunity for a commercially minded and strategic professional, with experience in CRM strategy to join our world-renowned venue in Camden.

We will provide you with a platform where you can elevate your expertise, empowering you to thrive in an organisation celebrated for its commitment to innovation and forward-thinking approaches.

So, if you want to be part of vibrant and inspiring environment, where your ideas can make a real impact, read on and apply today!