Customer Care Administrator

We are delighted to be able to offer a Customer Care Administrator position working for Widdrington Surgery. The successful post holder will be able to work from any Northumbria Primary Care location with the expectation that one day per week will be worked from Widdrington Surgery.

Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our teams to develop into new roles.

We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care and administrative skills. You will become part of an experienced, pro-active, and friendly team working to serve patients through general practice. The hours will be varied between 07:30am and 6.00pm Monday - Friday with the possibility of working to 8.00pm on Thursday.

Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills.

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.