Customer Care Administrator

CLARKSON PLC, Gloucester

Customer Care Administrator

Salary not available. View on company website.

CLARKSON PLC, Gloucester

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 7 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: eda477b4b7114ed5b4c4cc16b9fd1f58

Full Job Description

Handle customer care calls, making sure they all get dealt with quickly and that customers receive a first-class service Schedule engineers' calendars and daily workloads. Maintain regular contact with customers and builders to develop strong working relationships Generate quotations for chargeable works. General administration

Previous office experience is desirable although not essential as full training will be provided for the right candidate. Impressive communication and organisation skills A great telephone manner, combined with the confidence to pick up the phone and speak to customers, engineers and homeowners Good attention to detail and a conscientious approach Strong IT skills desirable but full training will be given

Customer Care Administrator £24,000 Clarkson Evans is the largest electrical and solar installer working in the new build housing sector, wiring over 24,000 homes a year. Established over 40 years ago, we now employ more than 850 staff across the UK and we work with the country's major house builders. The Role Our customer care team is a vital part of our business and puts us one step ahead of our competitors. If you've got the passion to help us continue exceeding our customers' expectations, we'd like to hear from you. Full training will be provided and as you develop within the team there will be opportunities for progression. We wire homes for the major national house builders and it's important we respond promptly to calls and enquiries from the customers buying the homes they build. As a customer care administrator, you'll play a key role in making sure we keep our customers happy and deliver the efficient service they've come to expect. Responsibilities, Clarkson Evans jobs - You've come to the right place!

At Clarkson Evans, we believe in providing a wide variety of job opportunities for talented individuals.

We offer a range of roles across all areas of our business, including sales, engineering, management and finance. No matter your background or experience level, we'll have something to suit you. The benefits of working for Clarkson Evans don't end here. We also offer competitive salaries, flexible working hours and a friendly, supportive atmosphere in which to work. Plus, with our commitment to career development, you can be sure you'll have plenty of opportunity for progression too.

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