Customer Care Advisor

The role of Customer Care advisor is all about working directly with our customers by taking calls and responding to and actioning their queries. Our Customer Care Advisors liaise with internal departments to resolve queries and report back to customers. This is an office based role at our Elland branch and working hours are Monday to Friday 9am until 5.30pm. We need your experience and knowledge of customer service and dealing with queries; you'll offer support and insight and take action.

Are you curious, collaborative and confident? We're motivated by performance, so if your flexibility and resilience feed into your can-do attitude, then it's safe to say you'll probably fit in. We want our Customer Care advisors to be people and customer-focused, able to simplify the complex, work from their own initiative and be forward thinking in terms of how to streamline processes. If you care about colleagues and the business you're working for and have experience within customer service we'd love to hear from you!

We really care about each other and Exertis. We're empowered to turn every challenge into an opportunity. Not a day goes by when there isn't laughter or excitement in our offices. Our values are the foundation of all we do. Together we can make extraordinary happen., We reward a job well done. You can expect tailored career growth and development opportunities plus 25 days holiday with the option to buy more. You get a day off for your birthday and a day for volunteering or charity work. We also offer generous Maternity, Shared Parental, Paternity and Adoption pau. But that's ot all. See our other benefits here.

About Exertis

At Exertis, we help more than 700 global brands and countless resellers, e-commerce operators and retailers to bring their tech products to market.

This of all the tech used daily at home, on the move or at work; it's probably passed through one of our logistics centres or been prescribed by one of our expert teams. Join us and work with distribution and specialist service leaders. Together, we can progress your Customer Service career.

We celebrate diversity and inclusion and are continually creating a culture where everyone is appreciated and included. We're open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you.