Customer Care Advisor

Salary Not Specified

Entain plc, The Park, City of Nottingham

Posted today, 23 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 162a993981d4491c8c6351b1ce918013

Actively listen, communicate and understand our customer needs by building effective and sustainable relationships
Maintain a consistent and professional approach to all our customers
Effectively navigate the systems to quickly and efficiently answer customer enquiries
Constantly review and digest all communication and information sources to maximise knowledge and skills
Take ownership of personal development to strive for continual improvement
Ensure customer records are accurate and reflect current status and remain confidential at all times when handling customer contacts.
Adopt and adhere to rules and conditions relating to compliance relevant to our business. E.G Self-exclusion/Reinstatements and Breach