Customer Care-Dagenham

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction., Every year, you'll have a review with your manager, which can make a real difference to your pay. You'll get a bigger pay rise if your reviews show you're doing well.

[00:21]have the can do attitude. You need to be confident in yourself and [00:24]be a team player and finally, Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you'll work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are a must. The ability to maintain high energy levels whilst working efficiently and productively is essential., [01:03] Be natural and work to the best of your ability. [01:07] So what I'd like to think I could be able [01:09] to do in the future is to be able to work more [01:12] to the customer service side, to try [01:14] and train people up to help them [01:18] bring out the best in their selves. [01:20] I love the fact that I get the feedback of, of guests., If you lead with a genuine smile and have an ability to connect with others, you'll be well on your way to fitting into our team. For this role, you'll love dealing with different types of people and working as part of a team. You'll bring the energy and efficiency to every shift, without skipping the details. Whatever you're doing, you like to get it done right - every time.

McDonald's is one of the most recognised brands in the world. The backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all., [00:42] out together. We work together. We play like football together, but [00:45] then we all come together as one anyway. [00:02] My name's Roland., At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we'll give you the chance., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

• Holiday pay - 5 Weeks & 3 days paid holiday a year!
• Pension scheme - Nest pension scheme for all employees!
• Discount cards to be used at major high street retailers!
• Free McDonald's meal is available for employees on every shift!
• Flexible working
• Training - Extensive training and career progression
• Uniforms are provided free of charge!
• Apprenticeship opportunities
• Employee of the Month and Employee of the Quarter bonus schemes!
• Guaranteed Hours Contracts
• Paid Leave (Maternity, Paternity, etc ) if applicable, In every role you will receive holiday pay, the amount may differ depending on the role and part time employees.
Employee Discounts Discounts at hundreds of major high-street and online retailers.Pension Scheme If eligible you will be enrolled onto our pension scheme., At McDonald's, we want to make sure you can feel entirely at home. And when you feel at home, you can be entirely yourself. If you bring your personality and energy to our culture, you can make McDonald's a more exciting, united place. 2. Emphasize your skills and abilities Don't be shy to show off how amazing you can truly be at every stage of the recruitment process, and onwards. 3. Be customer focused Here at McDonald's, we prioritise our customers and focus on making them feel completely comfortable every time they step foot in our restaurants. And because of that, we expect our crew to make our customers a priority too.Frequently Asked QuestionsI want my pronouns to be known if I get this role, is this possible? Yes. McDonald's offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.