Customer Delivery Driver

We're looking for people who,

• Be spending your day greeting and engaging with our Waitrose customer whilst delivering their shopping with a smile.
• Operate your vehicle in a safe, legal and economical manner always.
• Carry out daily vehicle checks accurately and follow correct defect procedures.
• From delivery to fuelling and checking the van for your route or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind.
• To deal with any queries or complaints in a courteous and efficient manner
• Work towards deliveries in line with key performance indicators (KPI's)
The role is hands on, will involve heavy lifting/ handling and full of variety. No two shifts are ever the same - customers look for help in all kinds of different ways.

We would like to hear from you if you have previous customer service experience and/or previously held a driving position.,
• Are over 18 years old who has a full manual UK driving license (for a minimum of 6 months) with no more than 6 penalty points.
• Have excellent customer service skills who enjoys helping people.
• Have excellent communication skills
• Enjoys helping others and working in a team
• Have a great knowledge of the Highway code
• Previous driving experience welcomed.
• Results orientated and can work to schedules
• Understands the basics and importance of Health and Safety procedures
• Able to lift and handle goods
• Can take the initiative and use common sense
• Has a good degree of literacy and numeracy
• Can stay calm under pressure
• Are safe and courteous driver who can deliver our outstanding service right to our customers' doors, then we want to hear from you!
  
  Access to onsite discounted Waitrose shop
• 30 minutes unpaid Break
• Modern fleet
• Pension scheme
• Share incentive plan
• Cycle to work
• 28 days inclusive of Bank Holiday entitlement
• Uniform provided
• Training and development from the best in the business to get you up to speed and feeling confident in the role
Training Candidates must be available to attend 1 week of paid in-house training.