Customer Development Manager, European Vet Corporates

The main purpose of the European Vet Corporates CDM in our Online Acceleration Center (OAC) is to help develop the business with our main Regional Vet Corporate Groups such as Anicura, IVC Evidensia. You will handle the business relationship to

• Secure customer support for Hill's brands at EU HQ level and build an overarching JBP
• Develop and negotiate T&C; lead tenders
• Support the local markets to develop relationships and build the business
• Help build and increase corporate education and usage of Hill's tools
• Lead all aspects of implementation of JBP and monitor implementation of agreed objectives and KPIs
What you will do:
• Establishing and elevating the partnership and collaboration with the organization of key European Vet Corporate customers. Understanding customer strategies, organizations and future plans.
• Preparing and negotiating T&Cs during tenders; support the local Vet Corporate KAs with T&Cs for country agreements
• Lead the development of annual Joint Business Plans in alignment with customer strategy and Hill's regional priorities to achieve short and long term objectives.
• Build a European Catman vision for vet clinics and roll out to the countries
• Ensure Distribution Policy implementation and compliance are clear and followed by local teams by providing guidance and support.
• Building EU Vet Corporate Key Account team to align priorities and secure execution of Hill's initiatives
• Participate and engage the local KAMs to optimize commercial outstanding execution and drive "Test and Learn" initiatives in order to leverage growth opportunities
• Visit countries for joint customer meetings
• Drive Catman (RCD) implementation with Vet corporates across the region
• Work with corporate PVA support and the corporate customers to ensure continuing education is made available to the staff
  
  BS/BA degree or equivalent required
• 7+ years experience in Customer Development/Sales/Marketing
• Experience in Key Account Management, strong knowledge and awareness of the Veterinary channel
• Excellent oral & written English
• Through effective communication with your colleagues in the local and regional team and at the OAC you develop strong plans and drive engagement with your customers. You are well organized, structured, with proven ability to develop strategy, lead negotiations and translate this into actionable plans and ways of working for the teams on the ground.
• Strong teamwork and collaboration skills, with the proven ability to influence others to make changes that deliver business results
Key Opportunities:
• Proven track of successful commercial skills
• Proficient in all Google tools.
• Must be able to work independently and manage a fast paced schedule
• Ability to make sound decisions under conditions of uncertainty or complexity
Who you are:
• Organized and Strategic: Expert in crafting winning strategies, leading negotiations, and efficient planning.
• Team Player: Collaboration skills with a curiosity about influencing positive changes.
• Customer-Centric: Passionate about building positive relationships and prioritizing customer needs, with an emphasis on planning and setting priorities effectively.
  
  Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health. If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!, With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy. Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people - ensuring our workforce represents the people and communities we serve -and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.