Customer Experience Teller

The Exchange, Lakenheath, Suffolk

Customer Experience Teller

£34882

The Exchange, Lakenheath, Suffolk

  • Part time
  • Permanent
  • Onsite working

Posted today, 5 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: fcc589c2b1d94c02840f4504d7355246

Full Job Description

Provides administrative and clerical support to cashier's cage/customer service operations. Reviews current processes to improve efficiencies resulting in a tailored customer experience., Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.
Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance.
Maintains accountability for all money assigned, such as issuing change funds, prepares bank deposits, receives/verifies daily cash receipts, processing western union transactions, and petty cash funds. May maintain control of internal keys and handheld scanners.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.
Performs other duties as assigned.

Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines