Customer Liaison Officer

We have a vibrant, challenging and growing business, with project environments that provide tremendous opportunities for everybody. We know that by being a more diverse company we will be more innovative, have a greater understanding of our clients' needs and will deliver smarter, more inclusive solutions for them. Our goal is to have a workforce that is representative of society and the communities in which we work. As an inclusive, family friendly employer we believe that everyone matters, and we are committed to ensuring that everyone has the same opportunities to be able to reach their full potential.

· Experience in a customer service role

· Must have a full UK driving licence

· Present a professional, personable and reassuring face to the business

· Communicate directly with customers to inform, advise and educate, and ensure that people are aware of the work we do, how it might affect them and, where necessary, to take responsibility for supporting them

· Support the operational teams in their communications with customers and others

· Champions Sustainability Safety, Health and Environment by putting personal safety and wellbeing at the heart of everything we do and helping the environment and communities to thrive

· Having integrity by always doing the right thing in the right way

· Must be customer focussed by striving for excellence through understanding, anticipating and meeting their needs, We welcome you to ask about the flexibility you need for dynamic working. Such as, working part-time, remote working, or compressed hours. In return, we will explore what is possible., For some of our roles, you may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process.

Cadent is the UK's largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes supplying to 11 million homes & businesses

Costain is the preferred bidder for the East of England Construction Management organisation (CMO). Central to Costain's role will be the strategic planning and programme management of Cadent's capital investment programme, with a focus on delivering improved regulatory performance and future proofing the network for the benefit of Cadent's customers

This role will require you to be out on site on a daily basis

This is a fantastic opportunity to join a career enhancing project where you will be a welcomed member of the wider team. Costain are looking for skilled people who'll help us shape, create and deliver pioneering solutions that transform the performance of the infrastructure ecosystem across the UK. Together we are creating connected sustainable infrastructure to help people and the planet thrive., At Costain, we help to improve people's lives by creating connected, sustainable infrastructure that enables people and the planet to thrive.

We work together to shape, create, and deliver pioneering solutions that transform the performance of the UK's infrastructure ecosystem across energy, water, transportation and defence markets. Through our collaboration with customers, partners, communities, and wider industry we will deliver an infrastructure fit for a better future.

This position has a competitive salary dependent on skills and experience, in addition to a fantastic benefits package including pension contribution matched up to 10%.