Customer Relationship Manager

Reporting to the NOECPC Associate Director of Commercial Operations, the post holder will work within the team responsible for business development, promotion and performance of the NOECPC and LPP framework portfolio. Building relationships with nonmember NHS Procurement Leaders and Category Specialists to grow spend under management in our extensive non clinical framework portfolio.
Supporting the NOECPC Procurement Category Teams, the post holder will play a key role in the effective business development, customer relationship management with nonmember NHS organisations. This exciting opportunity is a new role contributing continued growth of both the NOECPC and building on the our alliance with NHS LPP. Forging new business relations and expanded geographical coverage with NHS Procurement partners., · Business development using a data lead consultative approach to identify and realise growth opportunities. Working to effectively meet stretching spend under management growth targets
· Building strong relationships internally and externally with NHS procurement leaders and category specialists.
· Building new contact networks, growing brand recognition and promoting collaboration.
· Recording activity in Customer Relationship Management systems accurately and timely
· Being the external face of NHS NOECPC and LPP Alliance

· Act independently and use your discretion to take action to ensure that crucial income streams are managed and reported effectively.
· Responsible for monitoring spend under management in target area, liaising closely with internal teams, and other service providers.
· Excellent communication, networking, and interpersonal skills.
· Ability to work across boundaries, integrating with multidisciplinary staff and organisations.
· Excellent IT skills including advanced level Microsoft Office knowledge, including Excel.

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa., LYPFT is committed to upholding its' statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.
Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response.
LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.
As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.
We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.
Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidates best interest to apply as soon as possible.
In view of Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.
In submitting an application form, you authorise Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.
In submitting an application for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.
If you have not received any further communication from us within four weeks you are asked to assume that your application has been unsuccessful. If you should have any queries regarding progress with your application form please contact us.
Please note: The Trust does not offer reimbursement of interview expenses.