Customer Risk Assessment Oversight Manager | S3 | Economic Crime Risk

We have an exciting opportunity for a Customer Risk Assessment Model Oversight Manager to join our Line 2 Financial Crime Compliance Function.

As part of our Controls, Models and Analytics Team, you'll play a key role in overseeing all changes to financial crime models, with a focus on Customer Risk Assessment. You'll also help us ensure we have robust controls and oversight in place to support our mission to deter, detect and disrupt financial crime.

The difference you'll make:

• Supporting the Line 2 Financial Crime Compliance function in providing rigorous oversight of Customer Risk Assessment (CRA) model related changes and assessing model effectiveness


• Being responsible for the oversight of CRA, ensuring processes and controls are designed and operating effectively and identifying potential risk


• Providing robust check and challenge of current Financial Crime (FC) controls and processes and advising on amendments or improvements


• Ensuring good governance and providing oversight of all enhancement activities


• Supporting the definition and oversight of calibration methodologies


• Delivering presentations to internal & external stakeholders, both in written and verbal format
  
  Deep and/or broad understanding of the financial crime industry, the political and economic environment


• Sound knowledge and understanding of regulatory framework of UK financial services, industry trends and best practice


• Broad experience in Controls, Models and Analytics as a manager across different aspects of financial services / financial markets, and within a global organisation, particularly covering Financial Crime controls and Customer Risk Assessment


• Excellent analytical, interpretation, influencing and communication skills; with an ability to communicate and network effectively to influence management and external parties


It would also be nice for you to have:

• Excellent attention to detail, interpersonal and problem-solving skills


• An understanding of Financial Crime systems and tools for transaction monitoring, customer screening, payment screening and customer risk assessment


• Ability to build collaborative relationships across the business to Senior Manager level


• International Compliance Association (ICA) / Association of Certified Anti-Money Laundering Specialists (ACAMS) / equivalent qualifications


What else you need to know:

Our preferred location for this permanent role is Milton Keynes, but we'll also consider locating the role in Glasgow, Bradford.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Inclusion:

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.


• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.


• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.


• £6,000 car allowance per year.


• Company funded individual private medical insurance.


• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments.


• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.


• Share in Santander's success by saving or investing in our share plans.


• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.