Customer Sales Advisor

Stannah have an exciting opportunity for a Customer Sales Advisor to join the Contact Centre based at Andover. . You will arrange for a Sales Consultants to visit the customer's homes and keep in touch with customers to close sales. As the Customer Sales Advisor you will work Monday to Friday 08:00 - 20:00 and weekends 09:00 - 17:00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period This job is a permanent hybrid working contract. This is a great opportunity for someone who is motivated to maximise every sale with excellent customer service skills. To be successful as the Customer Sales Advisor, it is essential that you have a desire to help and a willingness to listen. Experience in Customer Service would be desirable. Customer Sales Advisor Responsibilities:

• Proactively contact customers, following a Sales Consultant appointment to advance the enquiry and maximise sales opportunity
• Proactively respond to customer phone calls, emails
• Capture key information after every appointment to facilitate ongoing customer communication
• Advance enquiries along the sales process while providing excellent customers service
• Gain knowledge of the Stannah product range.
• Use of company software systems including Microsoft office and other call centre specific software
• Develop and maintain logistical efficiency of our Sales Consultants by effective route planning and diary management.
• Gather and record key customer data and ensure all systems are accurate and up to date.
  
  Written and Verbal Communication skills
• Ability to solve problems
If you have previous experience working as a Customer Sales Advisor or Customer Service Advisor and are looking for a Customer Sales Advisor job Andover , please click the "apply now" button or contact us for further information.

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!


• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days' annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking