Customer Service Administrator

Salary not available. View on company website.

NRS Healthcare, Gregson Lane, Lancashire

Full time
Permanent
Onsite working

Posted 6 days ago, 15 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 2144fd6c9cad45859f298a5c91fe3539

NRS Healthcare

Full Job Description

Our Customer Service team are integral to what we do. In this role, you will liaise with internal and external stakeholders to ensure a smooth customer experience related to the Wheelchair services. This will involve processing orders, adding to our SAP ERP system, ensuring the correct codes are inputted, whilst liaising with customers to arrange deliveries. In addition to this, you will also support our webshop offering, again ensuring a smooth transaction and customer service is experienced.

Are you someone who is passionate about how we care for the most vulnerable people in society? Do you have experience in an administration role and have a keen eye for detail? If so this role could be for you!, This role requires strong computer skills and previous experience in customer service administration roles with a keen eye for detail. The role will be hybrid based (3 days in the office, 2 from home) and full training will be given. Most importantly, you'll have the necessary care and compassion required to ensure our Service runs smoothly, so our Service users receive the best possible customer service.

Our National Distribution Centre based in Walton Summit is currently looking for a new Customer Service Administrator to join our friendly team. NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. This role is wide and varied, supporting our specialist Wheelchair services from Walton Summit.

We offer competitive salaries, full training and development for your role, as well as a wide range of benefits. Some of these include :

33 days annual holiday inclusive of bank holidays (rising 1 day per year after 3 years to a maximum of 38 days)
Comprehensive sick pay scheme
Pension Scheme and Life Assurance
Exclusive employee discounts, savings and competitions
Bike to work scheme
Free Parking
Employee Assistance programme